Terms & Conditions

Terms & Conditions

These Terms & Conditions govern all transactions placed via the Luxybrushl store and act as a supplement to our official Terms of Service, Privacy Policy, Shipping Policy, and Return & Refund Policy.

Eligibility & Customer Information

Customers must meet the legal age and eligibility requirements to form a valid purchasing agreement in their respective region. You are solely responsible for keeping your contact information, shipping address, and billing details accurate and up to date. You also agree to secure your customer account and take full responsibility for all activities conducted under your account.

Contract Formation

All product listings and checkout pages on our store serve as commercial invitations only. A legally binding purchase contract for Luxybrushl makeup sponges is only established once we review, approve, and confirm your order or arrange product shipment. Automatic order confirmation emails do not constitute final order acceptance, and we reserve the right to verify orders for stock discrepancies, pricing errors, or security and fraud screening purposes.

Payment, Taxes, and Currency

All valid payment options and exact product pricing are displayed clearly during the checkout process. Total order expenses include applicable sales taxes, delivery fees, and other officially disclosed charges. Any currency conversion fees or cross-border transaction charges issued by your bank or payment platform are beyond our control and will not be covered by Luxybrushl or Hangzhou Jiaofei Trading Co., Ltd.

Delivery and Risk

Shipping solutions and delivery timelines vary depending on your delivery location and product inventory status. The risk of product damage or loss will be transferred to customers in compliance with local consumer protection laws. Where legally permitted, full ownership of purchased makeup sponges remains with our company until complete payment is successfully received.

Returns and Statutory Rights

All return, exchange, and refund procedures strictly follow our official Return & Refund Policy. All statutory consumer rights including product quality guarantees, legal after-sales protections, and official cancellation rights granted by local laws remain fully valid. If any clause in these terms provides less protection than local legal regulations, local statutory rights shall prevail.

Events Outside Reasonable Control (Force Majeure)

Luxybrushl shall not be held accountable for any order delays or service failures caused by unforeseeable and uncontrollable external circumstances. This includes but is not limited to logistics carrier suspensions, natural disasters, governmental regulatory actions, labor strikes, system or infrastructure malfunctions, and large-scale network service interruptions.

Severability & Contact

If any clause of these terms is deemed invalid or unenforceable by relevant legal authorities, the remaining terms and conditions shall remain fully effective and enforceable.

For any inquiries related to store transactions, policies, or orders, please contact us at service@luxybrushl.com.